Welcome to the SBP Service Desk for Government’s Markup
Subsidy for Housing Finance.

SBP has created this Service Desk to facilitate borrowers under Government’s Markup Subsidy for Housing Finance for lodging complaints against banks while availing financing.Behind this Service Desk, there is a network of focal persons of banks and SBP offices in 15 cities to resolve applicants' complaints.

Through this Service Desk, you can register a complaint specific to your request for availing the financing under the scheme.
To register your complaint, we will need details of you and the bank you wish to lodge a complaint against.
Please keep all information handily available to complete the process smoothly and in one go.

Please use Microsoft Edge or Google Chrome for smooth functioning of Portal

For Complainant : Please signup to create user id for the first time.

You can complete the process in 2 steps.

1. Login      2. Lodge your complaint

Username :
Password :
Create User ID
Forgot password?

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To learn how to register a complaint, please watch this video.

You can also reach us by calling our helpline (111-727-273) or submitting your query related to Housing Finance Scheme by clicking Ask a Question button.